Frequently Asked Questions

SIZE & FIT

WHAT SIZE AM I?

WHAT IS A SMALL CHEST?

I'M QUITE SMALL CHESTED, SHOULD I SIZE DOWN?

ORDER

I'VE JUST PLACED AN ORDER. WHERE IS MY CONFIRMATION?

I'M UNABLE TO PLACE MY ORDER. WHAT DO I DO?

DID YOU RECEIVE THE ORDER I JUST PLACED?

CAN I CANCEL/MAKE CHANGES TO THE ORDER I JUST PLACED?

IT LOOKS LIKE MY CARD WAS CHARGED TWICE. WHY?

SHIPPING

THE TRACKING NUMBER FOR MY ORDER ISN'T SHOWING ANY UPDATES. WHERE IS IT?

WHERE IS MY ORDER? I HAVE NOT RECEIVED IT YET?

THE PACKAGE HAS BEEN RETURNED TO SENDER, WHAT DO I DO?

WILL I HAVE TO PAY CUSTOMS & IMPORT DUTIES ON MY ORDER?

RETURNS

CAN I RETURN A SALE ITEM?

CAN I EXCHANGE FOR A DIFFERENT SIZE OR DESIGN?

WHAT IS YOUR RETURN POLICY?

OTHER

HOW DO I TAKE CARE OF MY SWIMSUITS?

WHAT DOES YOUR NEWSLETTER ALLOW ME TO RECEIVE?